Frequently Asked Questions

We evaluate your items using a transparent process based on current live market prices, the purity and weight of the metal, and—when applicable—the 4 C’s of diamonds and gemstones: Color, Cut, Clarity, and Carat weight. All evaluations are performed in front of you, with no hidden steps. 

No appointment is needed. You can walk into our store at 487 Moody Street, Waltham, MA during business hours. Our friendly team will guide you through the process in a comfortable and private setting. dd an answer to this item.

Payment is immediate. Once you accept our offer, you’ll receive cash or a secure electronic transfer on the spot—no waiting, no hidden fees. 

 We buy gold, silver, platinum, coins, diamonds, watches, and other precious metals in all forms—rings, chains, bracelets, scrap gold, and more. Even broken or outdated pieces have value. 

 Yes! We provide expert jewelry and watch repair services, including resizing rings, fixing clasps, restoring watches, and replacing batteries. Our skilled professionals handle your treasured items with care. 

Absolutely. Milano Gold offers jewelry and gold trading services, allowing you to exchange unwanted pieces for something fresh from our collection. It’s a great way to upgrade while saving money. 

Unlike online buyers, we provide face-to-face service, immediate payment, and full transparency. You don’t have to ship your valuables or wait for payment—we make the process safe, simple, and trustworthy right here in Waltham. 

The difference between 14k and 18k gold is the amount of pure gold in the alloy. 14k gold contains 58.3% pure gold and 41.7% other metals, while 18k gold contains 75% pure gold and 25% other metals. This means that 18k gold is more valuable and has a richer, deeper color than 14k gold.

The 4 C’s — Cut, Color, Clarity, and Carat Weight — are the global standard for evaluating a diamond’s quality and value.

• Cut: Determines how well the diamond reflects light, giving it sparkle and brilliance.
   
• Color: Grades how colorless the diamond is, with D being the rarest and most valuable.
   
• Clarity: Measures the presence of natural inclusions or blemishes. Fewer flaws mean higher clarity.
   
• Carat Weight: Refers to the diamond’s size and weight. Larger diamonds are rarer and often more valuable.
   

At Milano Gold in Waltham, MA, we use these 4 C’s to give you accurate and fair evaluations when buying or selling diamonds.

Yes, we offer engraving services for jewelry. Our skilled engravers can add a personalized message, name, or date to your piece of jewelry to make it truly unique and special.